Responsibility for the details of bookings and for payments lies with the person making the initial booking.
When we receive your booking and appropriate £150 deposit payment we will send you an email confirming your child’s place with a statement showing details of your child’s course. The deposit amount is non-refundable and is your acceptance of the booking conditions.
Administration charge: If you change your booking after the initial confirmation, we may charge a £25 fee.
If you cancel your booking, for any reason, all or part of your payment will be forfeited to cover our. costs. These costs are summarised below:
If you cancel:
Over 44 days before - loss of deposit of £150 per week
30-44 days before - loss of 50% of full course fee
Less than 30 days before (or once course has started) - loss of 100% of full course fee
No compensation will be paid or refund given if we cancel or change a course because of war, strikes, technical problems with transportation, weather or any other event outside the control of the company - we do not offer refunds for homesickness.
We accept responsibility for those course elements under our direct control, if caused by proven negligence of Great British Camps or its employees. We cannot accept responsibility for loss of enjoyment due to travel, strikes, weather, loss or damage to luggage or personal property, personal injury or illness while on the course, including use of sub-contractors such as transport companies.
We always try to fulfil the requirements given on your booking form, but we reserve the right to alter or cancel any courses, accommodation and other arrangements that are in our control. We reserve the right to cancel a course in case of insufficient numbers. Students may be taken off-site during the course of their coaching or teaching programme (e.g. visits to local museums, matches against local sports teams etc).
We reserve the right to exclude or refuse any person at any time prior to or during the activity or course if, in our opinion, that person is not compatible with the general enjoyment and wellbeing of other students or the satisfactory administration of the activity or course. If so, we will not refund the cost of the course.
All students are subject to the course rules laid out in the final Information Pack. Any breach of rules may result in students being sent home at their own expense.
Photographs of students may be taken and used in Great British Camps marketing material, including on social media sites. Written objections will be respected.
In the unlikely event that a student experiences a problem or difficulty while at camp, the matter should be reported immediately to the Centre Manager who has the authority and direct knowledge to deal with most queries. If he or she fails to solve the problem to your satisfaction, then write to us at our Support Office within 10 days of your child leaving camp. We will only consider compensating a complaint if both these conditions are met.
Disclaimer: The charge per week is inclusive of VAT (20% at the time of going to print). We guarantee not to increase our course charges unless there is an increase in VAT, in which case the increase shall only cover this additional tax.
First Aid cover is provided throughout the course. On making a booking you agree to any necessary treatment being given to your child. Unless written objection is received in advance we will provide first aid cover and treatment (excluding hospital) to your child throughout their time in our care.
Please notify the Great British Camp office if your child has any of the following and provide details below:
- Special needs
- Allergies Other
All students are given the opportunity to swim under the supervision of our qualified lifeguards. Please notify our office via email if your child is unable to swim.
1. I and my child agree to abide by Great British Camp Rules and Code of Conduct as shown below “Great British Camps Rules and Code of Conduct”:
No smoking, no cigarettes e-cigarettes or lighters to be brought to camp
No knives or other weapons
No drugs – unless prescribed by a doctor for a medical condition, these must be handed in on arrival for safe and correct storage and dosage
No bullying, either verbal or physical
No fighting or swearing
No stealing – permission is needed to enter another student’s room
Boys and Girls are not allowed in each other’s houses or rooms
Students need permission to leave the camp unaccompanied
Students must show respect to all staff and other students at all times
No leaving site without permission
No mobile phones to be used during English classes or during sports coaching
No student should bring to inappropriate material to camp or show such material to other students, including on any mobile device.
2. By booking with Great British Camps I agree to Great British Camps giving first aid to my child in case of an accident or medical emergency (if so, a member of the Great British Camp Team will contact you immediately)
3. I accept and agree to the Booking Conditions including Complaints procedures mentioned above on"Compensation" paragraph
4. I understand that my deposit is non-refundable if I cancel
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